There are very suitable times to give gifts to customers, even more to the most important ones. The “timing” needs to be perfect for the loyalty strategy to work, so taking advantage of the commemorative
toolkit, for example, might look strange and not make sense to some businesses or customers as premium items (ของ premium which is the term in Thai). But for others, it must surely be a special and surprising treat.
Dates or special occasions, such as Christmas, a new successful deal, or the anniversary of special customers. However, it must be taken into account that each company must analyze the best opportunity on its own.
But don’t forget that before thinking about any gifts or giveaways to build customer loyalty, you first need to focus on satisfying customers.
Want to thank your customer? Then check out some of the best customers thank you phrases!
Pay Attention To Compliance Policies!
Last point before going to our tips: it is necessary to remember that many companies, especially the larger ones, have rules regarding receiving gifts from partners and suppliers. This is regulated by compliance policies and aims to ensure that business relationships are fair and considered the best for the company.
Therefore, before sending any treats to your customer, try to know the company’s restrictions you work for. After all, it is common to have a limit on the value or type of gift.
Ideas of gifts:
Wellness Kit
Does your customer care for the well-being and personal care? So a wellness kit might be the best gift solution to offer. The most interesting thing about this option is that the items can be quite varied. Soaps and special oils, room diffusers, massagers, or even tea infusions.
Sustainable Gifts
A final tip is the ecological gifts for customers. If you know that they value sustainability and the good of our planet, there’s nothing better than taking care of valuable and ecological gifts daily. Eco bags, ecological straws, silicone cups are excellent gift ideas that respect the environment and use conscientiously.
Tool Kit
Again: know your customer in depth.
It’s essential to reinforce this message as much as possible, as the more you get to know him, the better the valuable and creative gift ideas will be! A